Return Policy

[Your Aloe Vera Brand Name] is committed to ensuring customer satisfaction with our products. If you are not completely satisfied with your purchase, please review our return policy for guidance on how to return items. 1. Returns We accept returns for a refund or exchange within [number] days of the original purchase date. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. 2. How to Initiate a Return To initiate a return, please follow these steps: Contact our customer support team at [Your Contact Information] to notify us of your return request. Provide the order number, a description of the item(s) you wish to return, and the reason for the return. 3. Refund Process Upon receiving your return request, we will review it and provide you with further instructions. If your return is approved, you will have the option of receiving a refund or exchanging the item. For refunds, we will process the refund to your original payment method. Please allow [number] business days for the refund to be processed and reflected in your account. 4. Shipping Costs Shipping costs for returns are the responsibility of the customer, except in cases where the item received was damaged or defective. If the return is due to our error, we will provide a prepaid return label. 5. Exchanges If you wish to exchange an item, please contact us to initiate the exchange process. We will provide instructions on how to return the original item and facilitate the exchange. 6. Damaged or Defective Items If you receive a damaged or defective item, please contact us within [number] days of receiving the product. We will provide instructions on how to return the item, and we will either send a replacement or issue a refund, including shipping costs. 7. Non-Returnable Items Certain items may not be eligible for return, including: Items that are not in their original condition or have been used. Items not in the original packaging. Personalized or customized items. 8. Contact Us If you have any questions or need assistance with the return process, please contact our customer support team at [Your Contact Information].